Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.



Phyllis

 

Receptionist

From the front desk, I greet patients, schedule appointments, answer the phone, and provide knowledge to patients/parents on billing and insurance. It’s thrilling to see our patients get excited as they progress through treatment. I like building relationships with our patients and their families and seeing how each person changes as he or she develops a great smile!

In my spare time, I enjoy volunteering, cooking and baking, going to the gym, ski-doing in the winter, and spending time with my children, grandkids, and extended family.

Jodi

Office Administrator

I handle the business side of the office, including accounts payable/receivable, managing the internal office general ledgers and accounting systems, and doing whatever else needs to be done to ensure a smooth-running office! Having started as a receptionist, then treatment coordinator, and now office administrator, I enjoy having the ability to assist in growing the practice and our staff. I especially love seeing the before-and-after photos and find it wonderful to meet so many patients and their families, and watch as they grow over the years they are in treatment.

I love spending time with my kids and their fur babies … for now! I enjoy working in my yard, love going to Las Vegas, and spending time with friends.

Heidi

Marketing & Social Media Advisor / Treatment Coordinator

I am devoted to enhancing your orthodontic experience through internal marketing systems. I am in charge of posting all the fun activities we do on our social media accounts and promoting our in-office contests to show appreciation for our patients and parents. At new patient exams, I make sure everything is ready to go as you start your orthodontic journey with us, and ensure all questions are answered about your treatment plan and financials.

I enjoy working alongside the orthodontists and staff who have many years of combined experience. I learn something new every day! It is a pleasure to come to work where we have a fantastic team that really cares about our patients. We all work really hard but still manage to have fun and laugh.

When I’m not at work, I enjoy spending time with my family, home-remodeling projects, am an avid sports fan, and love going to country music concerts.

Crystal

Treatment Coordinator, RDA – Orthodontic Assistant

Upon meeting at your first appointment, I will assist the orthodontist with your initial treatment plan and help coordinate the first steps toward a new beautiful smile. I will coordinate referrals between orthodontist, dentists, and specialists with whom they work in conjunction. I also may be spotted in the office taking records such as digital scans, X-rays, and photos. I enjoy working with our patients and their patients to create financial arrangements and payment plans that fit their budget. The best part is seeing patients who are eager and excited to start orthodontics!

In my spare time, I enjoy spending time with my family and pets, shopping, DYI projects, and traveling.

Kelly

RDT – Registered Dental Therapist

I assist the orthodontists at chairside, take diagnostic records, and do lab work such as making retainers, taking braces off, and assisting with Invisalign® cases. I love working hands-on with patients and getting to know them during their time in treatment. I enjoy performing debands at the end of orthodontic treatment and developing the before-and-after photos to show patients. It’s great to see the excitement and satisfaction on their faces! Seeing their big smiles at the end of treatment is the best!

Outside of the office, I enjoy spending time with my family and new grandbaby, and going for walks with my dogs. I love to travel and my favourite destination is Hawaii!

Kathy

RDA – Orthodontic Assistant

I assist our orthodontists during adjustments and help with changing wires, applying and removing braces and appliances, and lab work. Just as important, I make sure all patient and parent questions are answered. My favourite part of my job is the hands-on time with patients that our job allows. It is so exciting to see how thrilled our patients are with the beautiful smile they end up with. It’s hard to believe I’ve been doing this for 25 years already! Time really does fly when you’re having fun!

I enjoy spending time with my family, time at the lake, working in my yard, my pets, and doing crafts — especially knitting.

Sandy

RDA – Orthodontic Assistant

I work at chairside to assist the orthodontists with adjustments, change wires, bond braces, and place orthodontic appliances. I also do some lab work, take X-rays, and educate patients on the proper care and use of orthodontic appliances. I love the great relationships made with our patients during their time here. It’s amazing to see patients from start to finish and witness a patient’s expression when he or she sees their smile for the first time without braces.

Out of the office, I enjoy spending time with my husband, two kids, and granddaughter. I love being outdoors and partaking in lots of activities such as hiking, kayaking, and biking.

Aimee

RDA – Orthodontic Assistant

I work with the orthodontists on our patients, help to prep the teeth for brackets, change wires, adjustments, check appliances, and make sure patients are comfortable during treatment. I also take diagnostic records (X-rays, photos, digital scans) and enjoy educating patients on their orthodontic procedures/treatment and at home care. I especially like putting braces on and seeing the patient’s expression when he or she sees their finished smile for the first time. I enjoy working with such an amazing team and doctors that have a great passion for orthodontics!

In my spare time, I enjoy spending time with my family and raising my daughters with my husband, going to the lake in the summer, and traveling to warmer climates in the winter.

Marley

RDA – Orthodontic Assistant

You’ll meet me in the clinic, where I assist the doctors with procedures such as changing wires, checking appliances/bandings/bondings, and providing patient care. I also work in our lab to create various appliances used to create your new smile. You also may see me taking diagnostic records (photos, X-rays, digital impressions), and making patients feel as comfortable as possible. I listen to any of my patients’ concerns and make sure to answer any questions they may have. I enjoy seeing patient transformations and like interacting with and getting to know every person during treatment.

When I’m not in the office, I enjoy golfing, CrossFit, spending time with family, watching Netflix, cheering on our Prince Albert Raiders, and attending country music concerts.

Darcy

RDA – Orthodontic Assistant, Lab Technician

I work in our on-site lab, making orthodontic appliances for treatment and the retainers that keep the finished smile perfect. I also take X-rays and digital impressions, handle inventory and ordering supplies, and provide backup to the other assistants. I especially enjoy seeing patients at their initial records appointments, then seeing them for their final records and developing their before-and-after photos. It’s so fulfilling to see the patients from start to finish!

When I’m not at the office, I enjoy spending my time with my family, walking my dog Nikki, going to the lake, gardening, attending local sporting events, volunteering, and traveling. I am also an active member of the Prince Albert Kinette Club.

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